Shipping & Delivery Policy
Shipping & Delivery Policy
Last updated: 10/08/2026
SatoruGojoLLC, operated by SATORU GOJO LLC, sells exclusively digital products (ebooks and downloadable content). This page explains how you will receive your purchase, since no physical shipping is involved.
1. No Physical Shipping
We do not ship any physical items. All products are delivered electronically. You will not be charged any shipping fees, and no physical address is required to receive your order (a valid email address is required).
2. How Delivery Works
Upon successful payment:
- You will receive an order confirmation email immediately.
- A download link (and/or access instructions) to your Digital Product will be sent to the email address provided at checkout, typically within minutes, and no later than 24 hours after payment is confirmed.
- Some products may also be accessible via a customer account on the Site, if applicable.
3. Delivery Delays
While delivery is normally instant, delays may occasionally occur due to:
- Payment verification/fraud checks;
- Technical issues with our platform or your email provider;
- High order volume.
If you have not received your Digital Product within 24 hours of purchase, please check your spam/junk folder first, then contact us.
4. Download Access
- Download links may be time-limited or have a limited number of downloads for security purposes. If your link expires or you exceed the download limit, contact us and we will issue a new link at no charge.
- We recommend downloading and saving your files to a secure location (e.g., cloud storage) promptly after purchase.
5. Technical Requirements
You are responsible for ensuring your device has the necessary software (e.g., a PDF reader) to open and use the Digital Product. Product descriptions indicate file formats (e.g., PDF, EPUB) prior to purchase.
6. Contact Us
If you experience any issue receiving or accessing your Digital Product, contact us:
SATORU GOJO LLC Email: contact@satorugojollc.com Phone: +1 870-340-4102